That’s a great question! While the Governor mandated that all non-emergent dental care stop in March, if offices were equipped with appropriate personal protective equipment, supplies and team, they could stay open to see emergency patients.
Later on, in May, the Governor allowed regular, routine dental treatment to continue as the COVID numbers were allowing more re-opening.
Through much planning and hard work, our team was able to secure the appropriate PPE including custom face shields, appropriate masks, gloves, gowns, and equipment to stay open for emergency care the entire time. We continued to see many people that had toothaches that would have otherwise ended up in the emergency room.
In addition, we began the process of Virtual Dental Visits with Teledentistry. Our doctors were able to triage the patient’s needs and recommend the necessary treatment or could let the patient know if they could hold off for the time being. Dr. Richard Staller was even featured on WPTV News Channel 5 about this process. It saved many people from having to go into the dental office.
Like many changes, the Teledentistry is here to stay! We are still seeing patients with virtual appointments. If you or someone you know is having a dental issue, schedule a virtual appointment today and let us help you. We are able to see new patients and current patients.
Later on in the Pandemic, the Florida Governor allowed dental offices to reopen in May. However, with the mass shortage of PPE, dental offices were not on the top of the list to receive this equipment. Certainly, the hospitals should take priority, but people still had dental problems to deal with. Imagine being quarantined with a toothache… No thanks!
We began seeing patients for routine procedures in a phased approach. This has been extremely helpful as we can quickly provide the necessary changes based on current situations. With many team members having family and children obligations and very limited care available, we all pulled together to find solutions so be able to accommodate as many patients as we safely could.
So, what is different? We have different schedules, still encouraging virtual visits, limited seating in the reception area, enforce social distancing and of course wearing all of the necessary PPE. Additionally, many of our team members are working from home. It may look a little different, but our hearts are still in the same place…. We want to serve you!
If you have any questions or need assistance, please reach out to us, but be patient… we are functioning with an administrative team answering phones all over the country, working remotely from home while they are also caring for their children.